Opening Times

If you need to speak to a Doctor urgently when the surgery is closed during the week between 12.30 - 14.00, please telephone 074 9435 9667.  Initially you will speak to a member of the reception team who will need to take details of your request and arrange for a Doctor to call you back. 

The above times are when the surgery phone lines are open, the doors to the surgery are open from 08.00 am until 6.30 pm. 

PROTECTED LEARNING TIME

The surgery will be closed 12.30 – 6.30 pm on the following dates in 2020 & 2021, this is for GP and Staff protected learning time:-

Wednesday 28th October & 18th November 2020.  Wednesday 20th January, 3rd February & 17th March 2021

For information on what services are available during the times we are closed please telephone 02476 382239 and listen carefully to the recorded message.

Extended Hours Service

We offer appointments to see a Nurse between 7.00 - 8.00 am Monday and Tuesday mornings.  Patients can request these routine appointments at reception.

We also offer GP telephone appointments some weekdays between 7.30 - 8.00 am or 6.30 - 7.00 pm.  Please ask at reception for details. 

When We Are Closed 

When the surgery is closed if you require medical advice or need to see a doctor, please telephone NHS111. A call operator will ask you questions about your condition / concern, if necessary a doctor or nurse will call you back with further advice.

Patients can also attend the GP led urgent care center located at the George Eliot Hospital next to A&E. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.