Riversley Road Surgery

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Urgent advice: MISSED APPOINTMENTS POLICY

Due to the number of patients failing to attend for their appointments this may mean that you may not be able to see the doctor on the day you wish to.

In an attempt to try and resolve this, the practice has developed the following policy.

If you fail to attent appointments without informing us we will write to you asking if there are any specific problems preventing you from letting us know.

If you repeatedly fail to attend for appointments you may be removed from the practice list and have to find an alternative GP practice.

YOU and Your GP

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Important: If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.