Repeat Prescriptions

Prescription requests can be made in the following ways:

  • Patient ordering direct service (POD). Tel: 024 7624 6025 Call Monday to Friday 8am - 5pm
  • POD Call back request services:

  - complete the online call back request form.


    Alternatively - text the word REPEAT followed by Riversley Road to 07903586972.

  • In person/by post – use the tear off slip which lists all of your repeat medication and tick the items required.
  • By email – to
  • Online – via the link at the top of this page. You need to contact the practice to sign up for this service and you do need access to a computer

You must always include your full name, address and date of birth and the item you are requesting. Please remember to include a SAE if you want your prescription posting back to you. Your community pharmacy may assist you in obtaining repeat medication.

If you have been prescribed an item in the past but is not on repeat, you may make a written request to obtain this medication. Your request will be passed onto the doctor and it will be at their discretion if they issue it again without seeing you.

Tackling the Problem of Medicine Waste

Sometimes patients, carers or representatives of the patient continue to request repeat medication that they already have a supply of and stockpile medication at home. Please think carefully before ticking the items on your repeat prescription form. Only tick the items that you really need.

If you obtain your medication from a community pharmacy and you are receiving items you no longer use please inform your GP or a member of the practice team.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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